Hoku Wireless most frequent questions.

• Does your Sim Cards work anywhere in The United States?

  Yes, they work in The United States, and also some of them work in Canada and Mexico.

• What Do I need to get a Data plan in Hawaii or anywhere in United States?
  • Unlocked phone
  • iPhone 6 or greater.
  • Some androids are not compatible with American Carriers, but we do our best to fit the right one.
  • If your phone is not compatible, we rent portable routers.
  • If it’s time for an upgrade, we have a nice selection of affordable devices, Apple and Android.
  • No need any ID
• Do you have short term plans?

  There is no plans less than 30 days in any carrier in The United States, but Hoku Wireless have specials with unlimited data for your short trip. Remember we work for you, not for the American Carriers.

• Are you an authorized dealer?

  Yes, we are authorized retailers for the big American Carriers, T-Mobile, Verizon and AT&T.

• Why can't I use my roaming?
  • AT&T, Verizon and T-Mobile offer just a tiny portion of the network and not 5G or LTE, just the 2G speed.
  • There are many people trying to connect at the same time, and just a few are lucky to get it.
  • It’s expensive, with an average of $10 per day just for the right of use plus the extra data use you need to pay around $10 per Gigabyte.
• How do I know if my phone works in USA
  • Make sure your phone is unlocked, insert a sim card from a different carrier on your local area.
  • Oppos, Redmi, Huawei, Sharp, and other weird and old androids usually don’t connect here.
  • If for some reason your phone doesn’t get connected, we offer a mobile router, so you will have Wi-Fi everywhere you go.
  • For other models, you can contact us by phone or email.